Growth in the IT Industry as a Result of Collaboration Technology Investment
In 1951, Doug Engelbart envisioned collaboration technology; it was a simple idea about the capability of working together electronically regardless of location. When Information Technology (IT) organizations began to utilize the first commercial collaboration software in 1990, a new market segment was found that forever changed how these organizations operate. The number of IT organizations has been decreasing continuously as a result of mergers and consolidations, and unfortunately bankruptcies, while many existing organizations only became larger. Such a trend does not pass without consequences. Internal silos were built which made collaboration between employees increasingly difficult. Today, collaboration technology includes tools to address the issues a global market environment entails. Today, we live in a fast-paced world in which every minute matters and members of organizations are spread out between cities, states, countries, and even continents. We utilize mobile technology every second of our lives; cell phones with email access, cars with built in speech-to-text that allow us to answer that one additional important email as we go. It has become vital that when we are part of a team we contribute what we need to, when we need to, wherever we are. For the past two decades, countless companies, particularly in the United States, invested in collaboration technology. Examining collaborating technology investments, there is one group that stands out in its demand: Information Technology departments. Collaboration has become essential in every IT department, causing significant spending on collaboration technology in many organizations. What are the effects of the millions of dollars spent on this technology every year? The author argues that IT spending has increased efficiency and provides analysis of how spending on collaboration technology supports the resolution of several issues businesses struggle with in terms of efficiency and teamwork between individuals at different locations. Investment into collaboration technology increases productivity causing overall economic growth in the Information Technology industry and the U.S. economy.
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