The Role of Occupational Stress and Social Support in Job Satisfaction
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Authors
Snell, Daniel
Issue Date
1999
Type
Thesis
Language
en_US
Keywords
Alternative Title
Abstract
Research has often focused on occupational stress as an important aspect of the study of
organizational behavior. Many corporations are worried about the stress levels to which
their workers are subjected: because of health costs and employee turnover. In much of
this literature there is mention of the importance of social support. This concept while
examined fairly thoroughly has never been well defined or agreed upon. This paper
examines the concepts of occupational stress, groups, and social support. It the uses a
case study of Wells Fargo Bank Company, the circumstances of several Wells Fargo
employees, to illustrate how occupational stress and social support within a group context
affect them. The last section of the paper is a research proposal to examine the
interaction that social support from groups and occupational stress has on job satisfaction.
Description
iv, 31 p.
Citation
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License
U.S. copyright laws protect this material. Commercial use or distribution of this material is not permitted without prior written permission of the copyright holder. All rights reserved.