How Technology Affects Negotiations in an Evolving Business World—A Look into Email Negotiations

Abstract

Formally face-to-face negotiations were the only medium used to negotiate. Moving forward, businessmen and women must understand how to efficiently negotiate over email, as we are a society that relies so heavily on technology. However, much of the literature that has recently been published on email negotiations is negative. The goal of this is to illuminate how email can be used as an efficient tool to negotiate, and how there must be a guide written on how to negotiate over email properly.