The Midwest Water Division: An Ethnographic Study of Organizational Behavior and Its Effects on Employee Retention
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Businesses that fail to nurture their employees not only as workers, but also as people will lose their employees to organizations who do fulfill their personal and professional needs. The shift in organizational culture from profit-oriented to person-oriented has come to mean more individualization, more autonomy, more of a focus on creativity, innovation, flexibility and choice, commitment, guidance, and support. Businesses with good organization culture are productive, supportive, individual-centered, have low turnover rates, high recruitment rates, and overall success. Businesses with poor organizational culture are ineffective, company-centered, have high turnover rates, and low recruitment rates. If a business wants to change its organizational behavior, it needs to do so in many aspects of the organization: management, reward systems, recruitment policies, retention strategy, compensation, and job design.