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dc.contributor.advisorCummings, C. Kim (Charles Kim), 1940-
dc.contributor.advisorKilduff, Cydney
dc.contributor.authorGramith, Amanda Sue
dc.descriptioniv, 54 p.en_US
dc.description.abstractThe following paper begins with a review of literature identifying key theories relating to turnover. There are many such theories existing, but are the companies taking them into consideration when attempting to decrease their turnover? Employee job satisfaction, role conflict, supervisory behavior, financial rewards and employee perceived career mobility are found to have a significant effect on employee's propensity to leave an organization. These theories and others must be considered when determining why individuals are terminating their employment. First of America Bank Corporation was interested in determining the cause of their employee turnover and ultimately significantly reduce their turnover figures. They first conducted a survey given to current employees which identified key job skills an employee must possess to survive on the job. Next, First of America determined how they planned to decrease their turnover rates. They adapted the Applicant Profile™ pre-employment assessment into their hiring process. After a period of ten months, First of America decided to investigate the strength of the test and recalculate their turnover figures. Their turnover had been reduced significantly, but how? The individuals who passed the test and were active employees at the end of the ten months and those who were hired and terminated their employment during the same ten months showed relatively no difference in their assessment scores. Therefore, what is the pre-employment test predicting? In search of the answer to this question, the following study was created. The following is First of America's attack on reducing their turnover and the Applicant Profile's TM strengths and weaknesses.en_US
dc.description.sponsorshipFirst of America Bank Corporation. Kalamazoo, Michigan.
dc.publisherKalamazoo, Mich. : Kalamazoo College.en_US
dc.relation.ispartofKalamazoo College Anthropology and Sociology Senior Individualized Projects Collection
dc.relation.ispartofseriesSenior Individualized Projects. Anthropology and Sociology.;
dc.rightsU.S. copyright laws protect this material. Commercial use or distribution of this material is not permitted without prior written permission of the copyright holder. All rights reserved.
dc.titleEmployee Retention: Is It Possible? A Case Study at First of America Bank Corporationen_US
KCollege.Access.ContactIf you are not a current Kalamazoo College student, faculty, or staff member, email to request access to this thesis.

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  • Anthropology and Sociology Senior Individualized Projects [652]
    This collection includes Senior Individualized Projects (SIP's) completed in the Anthropology and Sociology Department. Abstracts are generally available to the public, but PDF files are available only to current Kalamazoo College students, faculty, and staff.

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