Joint Capacity Planning at Royal Maccabees
Abstract
During the fall quarter of 1990, I was employed part-time
at Royal Maccabees Life Insurance Company in Southfield,
Michigan. I was supervised by Tom J. Wilkinson, Director of Data
Processing Services in the Management Information Services
(MIS) division. My job was to enter computer inventory
information into a tracking program on an IBM personal computer.
For example, I entered the inventory of personal computers and
joined to them any monitors, modems, printers and/or token
boards that accompanied them so that each item could be tracked
to a specific location. In addition to this, I was able to observe
and participate in two different projects that Maccabees was
looking to develop. These were the acquisition of sophisticated,
company-wide telephone message system and the joint capacity
planning projects. I was encouraged to sit in on all the meetings
that took place for these projects. I observed as many of these
meetings as my schedule permitted, and opted to write about the
latter.