A Computer Science Internship in the Automotive Industry, Documentation of Mainframe Automation and Research of Automated Paging Software
Abstract
Beginning with the global view and Ford 2000, the
following text provides further details of the company's
structure, and more specific information about the mainframe
environment of NACO. One of the primary effects of Ford
2000 is a massive restructuring of the company and its
processes. Prior to these changes, the organization was
arranged in the typical top-down arrangement of today's
businesses. This arrangement utilizes a method where the
departments report separately to their supervisors. To
increase the amount of cooperation and teamwork between the
departments, Ford 2000 includes a matrix-like structure to
define the employee responsibilities to their managers and
other departments. The matrix represents multiple
accountabilities, as employees must be concerned with both
the welfare of Ford, and of the customers using the data
center. Thus, the matrix supports the company's desire to
provide a high quality in customer service and to maintain
some organization within Ford.
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